Frequently Asked Questions

What is KaarigariDecor?

KaarigariDecor is an online home décor brand offering thoughtfully crafted décor products. The brand is owned and operated by DELIGHT CRAFT, a registered business in India.

Are the products handmade or mass-produced?

Many of our products are handcrafted or finished by skilled artisans. Due to this, slight variations in color, texture, or finish may occur, which add to the uniqueness of each piece.

Do you ship across India?

Yes, we currently deliver orders across most locations in India. Service availability depends on courier partner coverage for your area.

How long does delivery take?

Delivery timelines vary based on location and product type. Most orders are delivered within the estimated time shown at checkout. Handcrafted or made-to-order items may take additional time.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the delivery status of your order.

What payment methods do you accept?

We accept secure online payments through trusted payment gateways. Available options may include debit cards, credit cards, UPI, net banking, and wallets.

Is online payment safe on KaarigariDecor?

Yes. All payments are processed through encrypted and secure third-party payment gateways. We do not store your card or banking details.

Can I cancel my order after placing it?

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation is not possible. Made-to-order or customized products cannot be cancelled once processing begins.

What is your return policy?

Returns are accepted only for damaged, defective, or incorrect items, subject to our Refund and Return Policy. Certain products such as customized items may not be eligible for return.

What should I do if I receive a damaged product?

If your product arrives damaged, please contact us within the specified time mentioned in our policy and share clear photos or videos of the product and packaging for verification.

Will I receive the exact product shown in the images?

Product images are for reference. Due to lighting, screen differences, and handcrafted nature, the actual product may have minor variations.

Are shipping charges included in the product price?

Shipping charges, if applicable, are shown clearly at checkout before you complete your purchase.

Do you offer international shipping?

Currently, we ship only within India. International shipping options may be introduced in the future.

How can I contact customer support?

You can reach our support team via email at contact@kaarigaridecor.com.We aim to respond to all queries within a reasonable time.

Who owns and operates KaarigariDecor?

KaarigariDecor is a brand owned and operated by DELIGHT CRAFT, a legally registered business entity in India.